yami Privacy Policy
This page describes what we collect when you use yami and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We encrypt all data in transit and at rest, and we do not share your information with third parties except where required by law or necessary to provide our service.
Your privacy is central to how we operate on yami. We are transparent about what we collect, why we collect it, and how long we retain it. You have the right to request a copy of your data, request corrections, or ask us to delete your account. This policy explains those rights and how to exercise them.
We update this privacy policy periodically to reflect changes in our service or regulatory requirements. Your continued use of yami constitutes acceptance of the current policy. If you have questions about how we handle your data, contact our support team.
What Data We Collect on yami
We collect your email address and password when you register an account on yami. We also collect your full name, date of birth, phone number, and residential address. This information is required to verify your identity and comply with regulatory obligations. We do not collect this data for marketing purposes — we collect it to confirm you are who you say you are and to prevent fraud.
When you deposit or withdraw, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details, amount, and timestamp. We do not store your full payment credentials — only the last four digits of your account or card number for reference.
We collect identity documents — a copy of your government-issued ID and proof of address — during the verification process. These documents are stored securely and are used only for compliance purposes. We retain them for as long as your account is active, plus a retention period required by law.
We collect information about your play on yami — which games you access, how much you wager, when you play, and your account balance. This data helps us understand how our platform is used and allows us to detect suspicious activity. We also collect your IP address and device information (browser type, operating system) for security purposes.
How We Use Your Data on yami
We use your personal data to verify your identity, process your deposits and withdrawals, and settle your bets. We use your email to send you account notifications, promotional offers, and support responses. We use your payment information to transfer funds to and from your account. We use your play history to calculate your tier level and weekly cashback on yami.
We use your data to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We may share your data with regulatory authorities if required by law. We also use your data to detect and prevent fraud, money laundering, and other illegal activity. If we detect suspicious patterns in your account, we may freeze your account pending investigation.
Third-Party Processors and Data Transfers
We use third-party payment processors to handle deposits and withdrawals on yami. These processors may be located outside your jurisdiction. When you transfer funds via mobile banking, local payment, online payment, e-wallet, mobile banking, or bank transfer, your payment information is shared with the relevant processor. Each processor has its own privacy policy, and we recommend reviewing it before you deposit.
Our servers may sit outside your jurisdiction. This means your data may be transferred to and stored in countries with different privacy laws. By using yami, you consent to this transfer. We ensure that all data transfers are encrypted and that our processors maintain security standards equivalent to our own.
We may also share your data with our customer support team, compliance officers, and auditors. All of these parties are bound by confidentiality agreements and are permitted to use your data only for the purposes we specify.
Your Rights and Data Retention on yami
You have the right to request a copy of all personal data we hold about you. You can request this by contacting our support team with your account username. We will compile your data and send it to you within 10 business days. You also have the right to request corrections to any inaccurate data — for example, if your address has changed, you can update it in your account settings or ask us to update it for you.
You have the right to request deletion of your account and associated data. If you request deletion, we will close your account, return any remaining balance to your registered payment method, and delete your personal data within 30 days. However, we may retain certain data for longer periods if required by law or regulatory obligations. We will inform you of any data we must retain and the reason for retention.
Key commitments
- We encrypt all data in transit and at rest using industry-standard protocols.
- We do not share your data with third parties except where required by law or necessary to provide our service.
- We retain your data only as long as necessary to provide yami services and comply with legal obligations.
- You can request a copy of your data, request corrections, or request account deletion at any time.
- We respond to all data requests within 10 business days.
Cookies and Tracking on yami
We use cookies to remember your login session and to track your activity on yami. Cookies are small files stored on your device that allow us to recognize you when you return to our platform. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can disable cookies in your browser settings, but this may affect your ability to use yami.
We also use analytics tools to understand how users interact with yami. These tools collect information about which pages you visit, how long you spend on each page, and which games you access. This information helps us improve our platform and user experience. Analytics data is aggregated and does not identify you personally.
Security and Data Breach Response
We maintain strict security measures to protect your data from unauthorized access, alteration, or disclosure. All data is encrypted using TLS (Transport Layer Security) in transit and AES-256 encryption at rest. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Our team undergoes security training to ensure best practices are followed.
If we discover a data breach that affects your personal information, we will notify you within 72 hours. We will inform you of the nature of the breach, the data affected, and the steps we are taking to remediate it. We will also provide guidance on how you can protect yourself — for example, by changing your password or monitoring your payment accounts.
Contact and Data Subject Rights
If you have questions about this privacy policy or how we handle your data, contact our support team. You can reach us via email or through the contact form on yami. We respond to all inquiries within one business day. If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority.
Our services are available only where local law permits. If you are located in Jakarta, Surabaya, Bandung, Medan, or Semarang, you can use yami subject to this privacy policy and our terms of use. If you are in a jurisdiction where online gaming is prohibited, we do not offer our services to you, and we will not collect your data.
This privacy policy is effective as of the date shown at the bottom of this page. We may update it periodically to reflect changes in our service, technology, or legal requirements. We will notify you of material changes by email or by posting a notice on yami. Your continued use of yami after any update constitutes your acceptance of the updated policy.