yamiTerms of Use

When you register an account on yami, you enter into an agreement with us to use our platform responsibly and in compliance with applicable law. These terms set out how we operate, what we expect from you, and how we protect both your interests and our service.

Our terms cover account creation, deposit and withdrawal procedures, bonus eligibility, dispute handling, and the general rules that govern your play on yami. We update these terms periodically to reflect changes in our service, regulatory requirements, or operational practices. You are responsible for reviewing the current version before you play.

This page outlines our key commitments and your obligations when you use yami. We encourage you to read it carefully and contact our support team if you have questions about any section.

Account Setup and Your Obligations on yami

When you create an account on yami, you provide us with your email, password, and basic personal information. We require you to be truthful in all details you supply. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. If you believe someone else has accessed your account, change your password immediately and notify our support team.

We require identity verification (KYC) before you can deposit or withdraw. This means uploading a valid government-issued ID and proof of address. Verification typically completes within one business day. We may request additional documentation if your account profile raises compliance questions. Failure to complete verification does not restrict your play on yami, but you cannot withdraw funds until verification is complete.

You confirm that you are of legal age in your jurisdiction and that you have the right to enter into binding agreements with yami. You also confirm that you will use yami only for entertainment purposes and not for money laundering, fraud, or any illegal activity. We reserve the right to suspend or close your account if we detect or suspect activity that breaches these commitments.

Deposits, Withdrawals, and Payment Methods

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Each payment method has its own processing time and terms. Deposits are processed instantly in most cases; withdrawals may take one to two business days depending on your chosen method and any verification requirements on our end.

We do not charge deposit or withdrawal fees on yami. However, your bank or payment provider may charge you a fee. We recommend checking with your provider before initiating a transfer. Deposits are final — once funds reach your yami account, they cannot be returned to your source. Withdrawals are subject to verification windows during which we review your account for compliance with our terms.

Bonuses and Promotional Terms on yami

We also run weekly cashback promotions. Cashback is calculated on your net play (total wagered minus winnings) and is credited to your account every Tuesday morning. Cashback rates depend on your tier level on yami. Higher tiers unlock better cashback percentages. Cashback is real money that you can withdraw or use for future play, and it carries no play-through requirement.

Referral bonuses apply when you refer a friend who joins yami and makes a deposit. Both you and your friend receive a bonus. The referral program has no limit on the number of friends you can refer. Referral bonuses have standard play-through requirements, which we specify when you initiate a referral.

All bonuses on yami are subject to our terms and may be forfeited if you violate our rules. We reserve the right to cancel any bonus or adjust the promotion terms at any time, with notice to affected players. Bonuses cannot be converted to cash in the absence of play-through completion.

Tier Progression and Loyalty on yami

Your tier on yami is based on your total play across all games — slots, live-dealer tables, and sports markets. As you accumulate tier points, you progress from Bronze to Silver, Gold, Platinum, and Diamond. Each tier unlocks higher weekly cashback rates, exclusive promotions during major events (Liga 1 matches, Piala AFF tournaments), and priority support.

Tier points are earned on every wager you place, regardless of win or loss. The more you play, the faster you advance. Tier resets do not occur; your progression is cumulative. If you stop playing for an extended period, your tier level remains active, so you can resume play at any time without losing your status.

Our Policy on Fair Play and Dispute Resolution

We are committed to fair play on yami. All our games — slots like Sweet Bonanzalive tables like Baccaratand sports markets — operate on fixed mechanisms that are transparent and auditable. Random number generators power slot games. Live-dealer tables are streamed in real time from professional studios. Sports markets settle according to official results published by the relevant governing bodies.

If you have a dispute about a game outcome, bonus eligibility, or any other matter on yami, contact our support team with details. We review all disputes and respond within one business day. If we cannot resolve your issue internally, we follow a neutral third-party arbitration process. This process is fair to both you and yami and is binding once completed.

Jurisdiction and Service Availability

Our services on yami are available only in jurisdictions where online gaming is permitted by local law. We do not offer yami services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access and use of yami comply with the law in your own jurisdiction. If you access yami from a restricted jurisdiction and we discover this, we will close your account and return your balance to your registered payment method.

We serve players across Indonesia, including Jakarta, Surabaya, Bandung, Medan, and Semarang. Players in these and other supported regions can create accounts, verify their identity, deposit, and withdraw without restriction. If you are uncertain about your regional eligibility, contact our support team before you register.

Data Protection and Privacy

We collect and store your personal data (email, identity documents, payment information) to provide yami services and comply with anti-money-laundering regulations. We encrypt all data in transit and at rest using industry-standard protocols. We do not share your data with third parties except where required by law or where necessary to process your transactions (e.g., payment processors).

You can request a copy of your data or request deletion of your account at any time. Data deletion is subject to our legal and regulatory obligations — we may need to retain certain information for compliance purposes. We handle all data requests within 10 business days.

Account Suspension and Closure

We reserve the right to suspend or close your yami account if you violate our terms, engage in fraud, use multiple accounts, or conduct any activity that threatens the integrity of our platform. Suspension is immediate; closure is permanent. If your account is closed, any remaining balance is returned to your registered payment method within 10 business days.

You can request voluntary account closure at any time by contacting our support team. We will return your balance, close your account, and process any pending withdrawals. Voluntary closure is immediate and cannot be reversed, so consider your decision carefully.

These terms, along with our privacy policy and any supplementary rules we publish, constitute the entire agreement between you and yami. If any part of these terms is found to be unenforceable, the remaining parts remain in force. We update these terms periodically, and your continued use of yami constitutes acceptance of any changes. For the latest version of our terms, check this page or contact our support team.